Simplychristmas.co.nz are completely dedicated to your total satisfaction. If you have any concerns please contact us here.

Making A Purchase

As products are selected they are added to a 'shopping cart'. The shopping cart may be inspected and amended at any time. You will be requested to select a shipping region nearest the delivery destination in order to calculate shipping costs. When ready to 'checkout' you are asked for delivery details then you are passed to PayMate^® for secure payment processing on behalf of simplychristmas.co.nz. Paymate accept both Mastercard and Visa credit cards. All transactions are calculated in New Zealand dollars. On completion of payment you are provided receipting details by Paymate and returned to the simplychristmas.co.nz website. Simplychristmas.co.nz will in turn forward full details of your purchase to the email address you supplied. Delivery arrangements will be similarly advised by email. For your security and to enable order tracking you will be provided an order number and a payment transaction ID.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Other Payment Options

If your preference of payment is other than by credit card we accept direct debit. Please contact us here. Goods will not be dispatched until payment clearance has been verified

Shipping And Handling

All goods are well packaged in a box for dispatch and forwarded by parcel post or an equivalent courier service to the delivery address provided at the time of purchase. Delivery times will vary upon availability of goods and the delivery destination. Goods will not be dispatched until payment clearance has been verified. Delivery will normally take 3-5 working days within New Zealand from time of purchase. You will be advised by email should any delays be anticipated.

Returns Policy

We accept returns within 7 days of receipt only if there is a fault with the item(s). Please email to advise any problems immediately. If faulty we will replace or refund. All returns are at your cost, but replacements are sent free of charge.

Privacy Policy

Simplychristmas.co.nz do not disclose buyers' information to third parties.

No credit card details are retained or handled by simplychristmas.co.nz.

Cookies may be used on this shopping site to keep track of the contents of your shopping cart. Once you have completed the purchase or closed the browser all cookies are destroyed.